Returns & Exchanges
At Kiyonna, we want you to feel confident and beautiful in every curve-flattering piece you purchase. If you are not completely satisfied with your order, we offer easy returns and exchanges within 30 days of the original ship date.
Initiate Your Request
Visit our online Returns Portal and enter your order number and zip code to select the items you wish to return or exchange.
Print Your Label
Follow the prompts to generate a prepaid shipping label; a small return shipping fee will be deducted from your refund unless you choose an exchange or store credit.
Package Your Items
Carefully place the unworn, unwashed garments with all original tags attached into the original shipping bag or a secure box.
Ship and Track
Drop off your package at any authorized carrier location and keep your tracking receipt; your refund will be processed within 7-10 business days of arrival.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing