Frequently Asked Questions
Everything you need to know about shopping with Kiyonna.
What sizes do you offer?
We specialize in plus-size fashion, offering a curated collection of styles in sizes 0X through 5X (equivalent to sizes 10-32).
How long does shipping take?
Orders are typically processed within 1-2 business days. Standard shipping within the US takes 3-7 business days, while expedited options are available at checkout.
What is your return policy?
We accept returns of unworn, unwashed items with tags attached within 30 days of purchase for a full refund. Items marked as Final Sale are not eligible for return.
Do you offer international shipping?
Yes, we ship to many countries worldwide. International shipping rates and delivery times are calculated at checkout based on your specific location.
How do I know which size to order?
Each product page features a detailed size chart and fit tips. We recommend measuring your bust, waist, and hips to ensure the most accurate fit for our silhouettes.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express, Discover), PayPal, and interest-free installment payments through Afterpay.